Refund policy

We gladly offer a credit or replacement for any product that arrives faulty or damaged.

To maintain the highest standards of quality and hygiene, we are unable to accept returns or offer compensation for change-of-mind purchases. As Luxury Therapeutics products are intended for personal use, items that have been opened or removed from their original sealed packaging are not eligible for return.

To arrange an exchange for a damaged or faulty item, please contact us at sales@luxurytherapeutics.com and our team will be happy to assist you.

If your purchase was made through an authorized retailer rather than luxurytherapeutics.com, we kindly ask that you contact the retailer directly to review their return and exchange policy.